Library Statistics & Performance Measures in Europe

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European Commission DG XIII Libraries Programm. Telematics Applications Programme. LibEcon2000.

Free registration required. Developing an Internet-based database of statistics about library activities and associated costs in 29 of the European national level economies [the signatories to the European Free Trade Agreement (EFTA) and the Association Agreement with the EU in Central & Eastern Europe (C&EE)]. Contains a helpful list of key contacts by country.

European Commission DG XIII Libraries Programm. Telematics Applications Programme. LibEcon2000. Millennium study: Library economics in Central and Eastern Europe.

General

Brophy, Peter. (1995). Quality management in libraries. Available: ERIC: ED405868.

Brophy, Peter & Wynne, Peter M. (1997). Management information systems and performance measurement for the electronic library : eLib supporting study ( MIEL 2) , final report. [rtf] Preston: University of Central Lancashire Centre for Research in Library & Information Management (CERLIM).

Brophy, Peter and Wynne, Peter M. (1997, June). Management information systems and performance measurement for the electronic library: eLib supporting study (MIEL2) final report. Preston, UK: University of Central Lancashire Centre for Research in Library & Information Management (CERLIM).

Centre for Research in Library & Information Management (CERLIM). Evaluation and Quality in Library Performance : System for Europe (EQLIPSE). See also EQLIPSE.

Clarke, Zoë. (2000). Equinox. Library performance measurement and quality management system. Performance indicators for electronic library services.

Concerted Action on Management Information for libraries in Europe (CAMILE).

Creaser, Claire and Murphy, Alison. (1999). LISU annual library statistics 1999. ISBN: 1 901786 24 2 / ISSN 0967-487X. Summary.

eLib projects including: Hybrid Library of the Future (HYLIFE) and Management Information Systems and Performance Measurement for the Electronic Library (MIEL2).

European Commission. (1997, December 10). From quantity to quality: Collection, analysis and use of statistics for libraries.

European Commission DG XIII Libraries Programme. Concerted Action on Management Information for Libraries in Europe (CAMILE).

European Commission DG XIII Libraries Programme. Decision-Making in Libraries (DECIMAL).

European Commission DG XIII Libraries Programme. Decision-making in libraries: Decision research for the development of integrated library systems (DECIMAL) and Manchester Metropolitan University, UK. Department of Information and Communications. Decision Making in Libraries (DECIMAL).

European Commission DG XIII Libraries Programme. Evaluation and Quality in Library Performance: System for Europe (EQLIPSE).

European Commission DG XIII Libraries Programme. EQUINOX: Library performance measurement and quality management system. (Peter Brophy) and Mål, visioner & verksamhetsideer Verksamhetsidé. See also Clarke, Zoë. (2000). Equinox. Library performance measurement and quality management system. Performance indicators for electronic library services.

The Equinox Project will be co-ordinated by CERLIM, at the University of Central Lancashire. The Project addresses the need of all libraries to develop and utilise performance measures for the new networked, electronic environment, alongside traditional measures, and to operate these within a framework of quality management. The Project builds on the recommendations of the EQLIPSE (FP3) Project, on the CAMILE Concerted Action and on the MINSTREL, DECIMAL and DECIDE Projects.

European Commission DG XIII Libraries Programme. Management Information Software Tool - Research in Libraries (MINSTREL).

European Commission DG XIII Libraries Programme. Management Information Software Tool Research in Libraries (MINSTREL), MINSTREL Project and MINSTREL Project homepage.

"MINSTREL aims to develop software to support decision making in libraries by making management information more accessible and easy-to-use."

From quantity to quality: Collection, analysis and use of statistics for libraries: A European workshop for suppliers and users of library statistics. (1997, December 9-10).

Fuegi, David. (1999, August 20-28). LIBECON2000 and the future of international library statistics. 65th IFLA General Conference.

Goldberg, J. Why web usage statistics are (worse then) meaningless. Cranfield University Computer Centre.

Loughborough University. Library and Information Statistics Unit. Spiller, David. (Ed.). (1999). Performance measurement in Further Education libraries: Proceedings of a LISU seminar 9-10 March 1999 (LISU Occasional Paper No.23).

Loughborough University Department of Information and Library Studies and University of Sheffield, Department of Information Studies. Assessment tools for quality management in public libraries. British Library Research and Innovation Centre Funded study.

Moore, N. (1989, January). Measuring the performance of public libraries: A draft manual (PGI-89/WS/30) . Paris, General Information Programme and UNISIST, UNESCO .

Poll, Roswitha; Boekhorst, Peter te. (1996). Measuring quality: International guidelines for performance measurement in academic libraries. IFLA Publications 76. Munich: K G Saur. ISBN 3-598-21800-1, ISSN 0344-6891.

Sumsion, John. (1998, January). Matrices of performance indicators.

Sumsion, John &Ward, Suzanne. (1995). EC toolbox project: General findings and some particular proposals--The next generation of performance indicators. Available: ERIC: ED405872.

University of Northumbria at Newcastle, England. Department of Information and Library Management. Performance Measurement in Libraries and Information Services Mailing List -- lis-perf. To subscribe, send email to: mailbase@mailbase.ac.uk Message: join lis-perf-measures yourfirstname yourlastname

Ward, Suzanne; Sumsion, John; Fuegi, David; and Bloor, Ian. (1995). Library performance indicators and library management tools. Brussel/Luxembourg: European Commission DG-XIII-E3. EUR 16483 EN. ISBN 92-827-4901-0.

Finland

France

Ministère de l'éducation nationale, de la recherche et de la technologie. Direction de l'enseignement supérieur. Sous-direction des bibliothèques et de la documentation. (1998). Enquête statistique générale auprès des bibliothèques universitaires or via an Interactive version.

Northumbria Performance Measurement Conferences

University of Northumbria at Newcastle, England. Department of Information and Library Management. 3rd Northumbria conference Newcastle upon Tyne: University of Northumbria at Newcastle and Lakos, Amos. (1999, November 1). conference summary.

University of Northumbria at Newcastle, England. Department of Information and Library Management. (1997). Proceeding of the 2nd Northumbia International Conference on Performance Measures in Libraries and Information Services. Newcastle upon Tyne: University of Northumbria at Newcastle.

University of Northumbria at Newcastle, England. Department of Information and Library Management. (1995). 1st Northumbria International Conference on Performance Measurement in Libraries and Information Services.

Norway

Redse, Torill. (2000). Quality Indicators/ Result Indicators or: indicators of the contribution of libraries to the learning and teaching environment in universities and university colleges, and in the co-operation between libraries in Network Norway. RBT: Working notes No. 4 (28.6.2000).

Statistics Norway.

Includes statistics for academic, special and research libraries in Norway.

Sweden

United Kingdom

Loughborough University. Library and Information Statistics Unit. Public library materials fund and budget survey 1999-2001.

Loughborough University. Library and Information Statistics Unit. Library and information statistics tables (L.I.S.T.): 2000, 1999, 1998, 1997.

National statistics encyclopaedia

Ormes, Sarah, & McClure, Charles R. (1997). A comparison of public library Internet connectivity in the USA and UK. In Sarah Ormes & L. Dempsey (Eds.), The Internet, networking, and the public library (pp. 24-40). London: Library Association Publishing.

Spiller, David. (1998, August 16-21). UK special library statistics: The challenge of collecting and analysing data from libraries in the workplace. 64th IFLA General Conference.

University of Wales. Aberystwyth Department of Information and Library Studies & Information Automation Limited. Centre for Information Quality Management. JUSTEIS Project.

Aim of this project is to provide information and tools to identify current use of electronic information services and to forecast areas of growth in United Kingdom higher education.

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